When can I expect my order?

We strive to process all orders within 1-3 business days. If you place your order before 3:00 PM (GMT+1), delivery will typically take an additional 4-6 business days. Therefore, your order should arrive within a total of 5-9 business days.

The expected delivery time has passed; what is the status of my order?

In most cases, orders are delivered on time. However, occasional delays may occur. You can check your order’s current status using our Track Shipment link provided in your shipping confirmation email. If your order hasn’t arrived within 7 days of the expected delivery date, please reach out to us for support.

How much are the shipping costs?

We are pleased to offer free shipping on all orders. There are no additional charges, allowing you to enjoy a smooth and cost-effective shopping experience with us.

I want to return an item; what should I do?

If you wish to return an item, please review our Refund Policy for detailed guidance on how to proceed. Our Customer Service team is available to assist you with any return-related concerns or questions.

How can I contact Dazel Fashion’s Customer Service?

If you have further questions, our Customer Service team is happy to help.